Introduction to Nonviolent Communication

How to listen and observe according to Marshall Rosenberg


The Theory of Frustration

How to avoid violence


Perception, Cognition and Representation

Are we really that different?


Language, the things we do not say

How to avoid misunderstandings


The Emotions

How to understand and manage emotions


The Needs

How to know what to ask for


Objectives and Requests through the SMART method

How to formulate an objective or a request


Discovery of Caring Communication through the OSBD method

How can I express my feelings, needs and requests without targeting others in order to improve my interpersonal and professional relationships


 – Communication

Personal development

Relational development